Driver Operations Manager 營運主管/營運經理
Core
Lead the driver operations team to build a stable and scalable driver supply, using data analysis and operational strategies to improve driver activity, retention, and platform capacity.
Role type
Senior Operations Manager (Driver Supply & Operations)
Builds
Stable driver supply pipeline, operational SOPs, and cross-functional operational projects
Domain
Gig economy / On-demand delivery / Platform operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, data-driven decision making, operational strategy, process optimization, stakeholder management, project management, cost-benefit analysis, talent development
Preferred skills
Logistics or on-demand delivery industry experience, driver recruitment or community management experience, familiarity with Google Workspace and Microsoft Office
Technologies
Google Workspace, Microsoft Office
Responsibilities
Manage driver recruitment pipeline and retention strategies; Analyze operational data (supply, activity, retention, response rate) to drive improvements; Build and optimize driver operational SOPs; Lead and develop the operations team; Execute cross-functional operational projects; Monitor operational costs and efficiency
Seniority
Senior, hands-on IC
