Reception / Administration
Core
Frontline reception and administrative support for a large public sector organization, managing high-volume customer interactions and daily operations.
Role type
Receptionist / Administrator
Builds
Operational support for public sector teams
Domain
Public Sector / Government Services
Deliverable
dashboards & analysis
Required skills
Data entry, record management, appointment scheduling, telephone/email handling, Microsoft Office Suite, confidentiality
Preferred skills
High-volume administrative experience, customer service experience
Responsibilities
Provide professional frontline reception services, respond to telephone and email enquiries, manage appointments and calendars, process documentation and correspondence, assist customers and stakeholders, maintain confidentiality
Seniority
Entry to Mid-level