Product Quality Manager, Unsecured Lending
Core
Lead end-to-end quality testing and oversight for unsecured lending products (personal loans, small-dollar loans, cash lines) to ensure regulatory compliance and operational effectiveness.
Role type
Senior individual contributor Product Quality Manager
Builds
Scalable, data-driven quality oversight programs and automated monitoring for lending decisions and workflows
Domain
Consumer financial services / Unsecured lending / Regulatory compliance
Required skills
Risk-based testing design, regulatory interpretation (TILA/Reg Z, ECOA/Reg B, FCRA, EFTA/Reg E, FDCPA, UDAAP), control gap analysis, automated monitoring validation, cross-functional remediation leadership, audit documentation
Preferred skills
Automated lending platforms knowledge, unsecured installment loans expertise, AI-assisted quality monitoring design, cross-functional influence
Technologies
AI tools, automated monitoring systems, lending platforms
Responsibilities
Define risk-based testing coverage and sampling approaches; translate regulatory requirements into testable criteria; lead control design walkthroughs; evaluate lending controls across origination, servicing, and collections; partner with Engineering on automated monitoring; validate product/process changes; translate findings into actionable remediation recommendations
Seniority
Senior, hands-on IC