Sr. Manager, Quality Control
Core
Architect and lead the Quality Control Monitoring function to provide independent, first-line oversight of Sunbit's lending processes, credit policies, and merchant controls using data-driven monitoring capabilities.
Role type
Senior Manager, Operational Risk & Quality Control (via careerplan.io/jobs/37-001-3A-D6C-sr-manager-quality-control)
Builds
Automated preventative monitoring platform, analytical frameworks, and governance processes for continuous oversight of credit underwriting and merchant compliance.
Domain
Consumer Lending / Fintech / Regulatory Compliance
Required skills
Quality control program design, credit underwriting oversight, merchant agreement compliance monitoring, business process controls, regulatory risk analysis, data-driven remediation management, audit response leadership, cross-functional influence, KPI/KRI definition, exam readiness preparation
Preferred skills
Experience with POS lending, BNPL, point-of-care financing, credit decisioning systems, fair lending analytics, credit bureau reporting compliance
Technologies
Automated rule logic, alert thresholds, defect taxonomies, remediation tracking workflows, operational dashboards
Responsibilities
Design and implement automated preventative monitoring for credit underwriting policy execution and merchant agreement compliance; Monitor critical business process controls across the loan & card lifecycle; Own the monitoring platform and analytical tooling; Detect and classify isolated defects vs systemic failures; Drive end-to-end remediation for QC findings; Define and track KPIs/KRIs for the QC function; Lead preparation for regulatory examinations and internal audits; Support and validate audit responses with verified data
Seniority
Senior, hands-on IC with people management
