Director, Card Operations
Core
Lead and scale the operational infrastructure for Sunbit's card business, serving as the subject matter expert on card processing and issuer operations.
Role type
Director, Card Operations
Builds
Card processing platform, operational workflows, and vendor ecosystems for a fintech credit card issuer
Domain
Fintech, Payments, Card Issuing
Required skills
Card operations strategy, Fiserv/First Data platform expertise, vendor relationship management, program management, team leadership, P&L ownership, risk and compliance management (via careerplan.io/jobs/37-001-21-D6D-director-card-operations-at-sunbit)
Preferred skills
Issuer and processor side experience, credit/debit/co-brand card program experience, Visa/Mastercard network management experience, high-growth fintech environment experience
Technologies
Optis core, DecisionQuest, DMM, Fiserv fraud mitigation tools, APIs
Responsibilities
Drive performance and scalability of card operations, lead evaluation and optimization of Fiserv ecosystem capabilities, manage strategic relationships with card processors and networks, lead operational workstreams for new products and initiatives, own the Card Operations budget and P&L, partner with Risk and Compliance to ensure regulatory adherence
Seniority
Director, strategic leadership & team management