Customer Support Coordinator - Canterbury Place Care Community
Core
Welcome new residents and lead the administration team at an aged care community.
Role type
Team Lead / Coordinator (Customer Support & Administration)
Builds
Administrative operations and resident onboarding processes
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Team leadership, client consultation, relationship building, operational management, empathetic communication
Responsibilities
Guide prospective residents and families through the onboarding journey, lead and mentor the administration team, manage day-to-day administrative operations, build relationships with residents, families, and community partners
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