CareerPlan

Solution Engineer

Boston, MAFull-time2026-10-22 → 2026-11-10
Hybrid

Core

Architect and validate AI-powered observability solutions for enterprise customers, bridging deep-tech architectures with business value.

Role type

Senior Solution Engineer (Sales & Customer Success)

Builds

AI-powered observability platform (OrionIQ) for cloud environments

Domain

Cloud Infrastructure & AI Observability

Deliverable

production ML models

Required skills

Cloud architecture (AWS/Azure/GCP), Observability (logs/metrics/traces/OpenTelemetry), Agentic AI workflows, Technical stakeholder management, POC execution, Infrastructure auditing

Preferred skills

SaaS infrastructure experience, DevOps/SRE background, AI use case adoption expertise

Technologies

AWS, Azure, GCP, OpenTelemetry, Log management, APM, Tracing

Responsibilities

Architect complex cloud topologies for enterprise onboarding, Execute technical POCs and solution validation, Analyze telemetry pipelines to optimize value and ROI, Manage deep technical relationships with DevOps/SRE leaders, Identify upsell opportunities for agentic AI modules, Debug systemic bottlenecks in customer infrastructure

Seniority

Senior, hands-on IC