Senior Client Success Account Manager
Core
Strategic partner enabling leadership to drive revenue growth and client impact through cross-sell and upsell opportunities across a full-funnel marketing agency portfolio.
Role type
Senior Client Success Account Manager (Revenue Enablement)
Builds
Production product features (marketing services) for enterprise clients
Domain
Digital Marketing / Media Buying
Deliverable
product features
Required skills
Revenue enablement, account planning, whitespace mapping, contract management, financial acumen, Salesforce proficiency, cross-functional collaboration, strategic partnership, data analysis
Preferred skills
Experience in Client Success or Revenue Enablement, strong project management
Technologies
Salesforce
Responsibilities
Partner with Delivery Leadership and Client Partner Leads to validate and prioritize growth opportunities; Own end-to-end creation of cross-sell pitches and coordinate with internal SMEs; Build pricing scenarios, SOWs, and staffing plans with Finance and Resource Management; Execute seamless processing for renewals and expansions in Salesforce; Act as subject matter expert for client contract comprehension and new contract creation; Lead cross-functional scenario planning to engineer renewal structures.
Seniority
Senior, hands-on IC