Client Care Coordinator - Hawthorn East
Core
Coordinate day-to-day clinic activities and ensure exceptional client service for a hearing health clinic.
Role type
Client Care Coordinator (Administrative)
Builds
Clinic operations and client service experience
Domain
Healthcare (Hearing Health)
Deliverable
client delivery
Required skills
appointment scheduling, client service, clinic operations management, billing, hearing device troubleshooting, administrative services, computer skills
Responsibilities
Managing audiologist appointment schedules, answering clinic phone calls and emails, assisting with client and doctor enquiries, accurate billing of appointments, providing basic troubleshooting and servicing for hearing devices, supporting clinic efficiency
Seniority
Mid-level, hands-on IC
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