Senior Analyst Instructional Design
Core
Design and develop engaging, performance-focused learning solutions to improve employee performance and accelerate proficiency for the Service and Operations organization.
Role type
Senior Instructional Designer (Learning Experience Developer)
Builds
Scalable eLearning courses, storyboards, job aids, performance support resources, and assessments.
Domain
Financial Services / Human Capital / Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design methodologies, multimedia content authoring, adult learning principles, project management, critical thinking, stakeholder collaboration
Preferred skills
Financial services domain knowledge, AI-enabled tools for learning, digital adoption platforms, performance consulting
Technologies
Content authoring platforms, multimedia development tools, emerging learning technologies
Responsibilities
Create engaging learning experiences across multiple delivery modalities; Build partnerships with SMEs and business partners to identify needs; Manage multiple priorities and adapt to changing business needs; Evaluate challenges and drive innovative solutions; Continuously improve learning processes and personal effectiveness.
Seniority
Senior, hands-on IC
