Travel Customer Support Specialist
Core
Provide end-to-end support for clients throughout their travel journey, handling bookings, changes, cancellations, and inquiries via email, phone, and messaging.
Role type
Travel Customer Support Specialist
Builds
Client travel itineraries and support services
Domain
Travel & Hospitality
Deliverable
client delivery
Required skills
Customer service, communication, problem-solving, detail-oriented, technology proficiency
Responsibilities
Respond to client inquiries via email, phone, and messaging; Assist with travel bookings, changes, and cancellations; Provide destination and policy information; Follow up to confirm trip details and satisfaction.
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