National Service Admin Supervisor
Core
Monitor and review shared services team performance, ensuring objectives are met for scheduling, workshop repairs, and service delivery.
Role type
National Service Admin Supervisor
Builds
Service contracts, invoicing, purchase orders, scheduled jobs, stock transfers, and fleet management processes.
Domain
Service administration and operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
KPI supervision, compliance management, service procedure development, customer liaison, order book management, invoicing, purchasing, project coordination, stock transfer processing, filing, job closure, fleet management, spare parts transaction, team coaching, process improvement
Preferred skills
time management, interpersonal skills, customer service ethic, computer literacy, team leadership, commercial acumen
Technologies
None stated
Responsibilities
Supervise achievement of KPIs for the national admin team, ensure compliance to company policies, assist in developing service procedures, liaise with customers on time-critical service delivery, manage order book, invoicing, purchasing, project coordination, stock transfers, filing, job closure, fleet management, and spare parts transactions, coach team members to achieve performance objectives
Seniority
Mid-level, hands-on IC