Client Solutions Associate
Core
Support life sciences clients through platform implementation, adoption, and expansion while acting as a bridge between clients and internal product teams.
Role type
Client Solutions Associate (Enterprise SaaS)
Builds
Courier Health platform for life sciences clients
Domain
Life Sciences / Rare Disease / Specialty Pharma
Deliverable
product features
Required skills
Strategic consulting experience, client-facing enterprise SaaS expertise, executive presentation skills, project management, analytical mindset, platform knowledge development
Preferred skills
Experience in rare disease or specialty pharma
Technologies
Courier Health platform
Responsibilities
Lead 1:1 and group user sessions to gather feedback and educate users, present business results and platform impact to senior executives, own client priorities and day-to-day project management, drive platform growth and evolution as a bridge between clients and Product & Engineering teams
Seniority
Mid-level, hands-on IC