Fraud Analyst
Core
Proactive review of fraud risks, investigation of card transaction and payments fraud cases, and recovery of funds via chargeback and dispute processes.
Role type
Fraud Analyst (Transaction and Payments)
Builds
Fraud prevention strategies and fund recovery outcomes for established SMEs
Domain
Fintech / Banking / Payments
Deliverable
client delivery
Required skills
Fraud investigation, transaction and payment processing rules, VISA chargeback processes, financial reconciliation, MS Excel, MS PowerPoint, MS SharePoint, MS Outlook
Preferred skills
Negotiation, stakeholder engagement, coaching, change management support
Responsibilities
Review fraud risks, manage case load of fraud investigations, recover funds through payment schemes, support VISA dispute and reconciliation processes, identify new fraud trends, support change programme, assist with training needs, communicate fraud risks, adhere to risk management framework
Seniority
Individual Contributor