Manager - Workday HCM
Core
Lead the Bangalore-based HR Technology support team and serve as a hands-on technical expert for Workday HCM operations.
Role type
Senior IC Manager (Workday HCM)
Builds
HR Technology support operations, ticket resolution, and system enhancements for CME Group
Domain
HR Technology / Workday HCM
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Workday HCM configuration, Workday Security Groups, Workday Business Process Framework, Workday Reporting, team leadership, SLA management, complex troubleshooting
Preferred skills
Workday Recruiting, Workday Talent, Workday Compensation, Workday Benefits, Workday Learning, automated regression testing
Technologies
Workday
Responsibilities
Lead and mentor the HR Technology analyst team; oversee daily ticket queues and task assignments; resolve high-impact tier-3 support tickets and execute complex configurations; lead system enhancement initiatives and release testing cycles; act as a trusted technical advisor to HR stakeholders.
Seniority
Senior, hands-on IC with management responsibilities
