Senior Specialist, Regional Marine Hub, Asia
Core
Managing and servicing the Malaysia domiciled marine claims book, investigating, evaluating, and negotiating assigned cases to ensure equitable solutions and customer satisfaction.
Role type
Senior Specialist, Marine Claims (Hull, Machinery, Cargo)
Builds
Claims settlements and policy coverage conclusions for the regional marine line of business
Domain
Insurance / Marine & Cargo
Deliverable
client delivery
Required skills
Hull and machinery claims expertise, Cargo claims expertise, Claims investigation, Policy coverage determination, Negotiation, Regulatory compliance, Technical leadership
Preferred skills
Technology integration, Process refinement, Trend analysis for underwriters
Technologies
Claims management systems
Responsibilities
Investigate and evaluate assigned marine claims cases, Negotiate settlements within authority levels, Approve claims and recoverable amounts, Provide technical expertise on policy conditions, Maintain knowledge of insurance guidelines and policy changes, Contribute to refinement of claims processes and procedures, Supervise investigation and settlement of claims within the team
Seniority
Senior Specialist, 7+ years experience