Client Director
Core
Establish and grow a Client Solutions Practice by developing a quality client pipeline, maintaining key accounts, and facilitating sustainable profitable growth for the insurance division.
Role type
Senior Client Director (Insurance)
Builds
Client pipeline, tailored risk management solutions, and marketing/communication frameworks for commercial and specialty clients.
Domain
Insurance (Commercial, Personal, Specialty) / Risk Management
Deliverable
client delivery
Required skills
Strategic client relationship management, cross-selling and upselling, underwriting program design, regulatory compliance, team management, industry network development
Preferred skills
Experience in brokerage or insurance company, ability to operate across all products, senior executive leadership influence
Technologies
None stated
Responsibilities
Act as main point of contact for clients; collaborate with Distribution team for retention; monitor client satisfaction via VOC surveys; manage top clients and large accounts; drive opportunity pipeline and business density; establish accountabilities for direct reports
Seniority
Senior, hands-on IC with leadership responsibilities