Customer Success Manager (12month FTC)
Core
Partner with automotive dealers to maximize value from their carsales subscription, acting as a trusted adviser for a portfolio of 300 customers.
Role type
Customer Success Manager (Entry-level)
Builds
Customer retention, product adoption, and business growth for automotive dealers
Domain
Automotive / SaaS / Digital Marketplace
Deliverable
client delivery
Required skills
Account management, data-driven insights, strategic guidance, subscription optimization, cross-functional collaboration
Preferred skills
SaaS or technology client services experience, commercial mindset, remote engagement
Responsibilities
Manage a portfolio of 300 dealer customers, provide proactive support and strategic advice, use platform data to improve adoption and retention, educate customers on new features, identify growth opportunities, collaborate with Sales and Onboarding teams.
Seniority
Junior, hands-on IC
