Manager, Reverse Logistics
Core
End-to-end ownership and strategic direction of Reverse Logistics processes including Overages, Shortages & Damages, Returns, Quality Recall & Recovery, and Adjustable-Rate Program reporting.
Role type
Manager, Reverse Logistics
Builds
Operational efficiency in product recovery, financial reconciliation, and supply chain risk mitigation
Domain
Consumer Goods / Supply Chain
Required skills
Contract negotiation, third-party service provider management, process improvement, financial reconciliation, product disposition, cross-functional leadership, risk evaluation, analytical problem-solving
Preferred skills
Reverse Logistics expertise, SAP ECC, Power BI, Tableau, regulatory compliance knowledge, cross-functional influence
Technologies
SAP ECC, Power BI, Tableau
Responsibilities
Lead contract negotiations and quarterly business reviews with external service providers; manage complex seasonal return activities to minimize financial exposure; coordinate reconciliation and product disposition across Commercial, Logistics, and Finance; serve as SME during product recall and recovery events; identify and implement process improvements and technology enhancements.
Seniority
Manager, strategic decision-maker
