Enterprise Architect (Reverse Logistics)
Core
Designing and governing the end-to-end technology architecture for the returns lifecycle, including initiation, routing, triage, refund orchestration, restocking, refurbishment, and secondary-market disposition.
Role type
Senior Enterprise Architect (Reverse Logistics)
Builds
Enterprise technology roadmaps, capability maps, and integration solutions for order management, warehouse management, transportation, inventory, finance, and carrier ecosystems.
Domain
Retail / Supply Chain / Reverse Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Enterprise architecture (TOGAF, Zachman, ArchiMate), cloud platforms (Azure), microservices, APIs, event-driven integration, data architecture, technology roadmap ownership, architecture governance, transition planning, investment case sequencing
Preferred skills
Agile enterprise architecture environment experience
Technologies
ArchiMate, Azure, TOGAF, microservices
Responsibilities
Own the domain technology roadmap including current-state assessment, future-state architecture, capability mapping, and staged transition planning. Lead architecture governance activities including design reviews, architecture decision records, and compliance with standards. Partner with product, engineering, and business teams to assess technology choices and define integration approaches. Define and refine end-to-end architecture for the returns lifecycle. Design integrations across order management, warehouse management, transportation management, inventory, finance, and carrier ecosystems. Work with Supply Chain, Store Operations, and Customer Care leaders to improve return cycle time, recovery value, and cost to serve.
Seniority
Senior, hands-on IC