Business Analyst-MS Dynamics 365
Core
Business Analyst specializing in Microsoft Dynamics 365 CRM to bridge business needs with technical solutions within the Service Delivery environment.
Role type
Senior Business Analyst (Dynamics 365)
Builds
Configured and customized Dynamics 365 CRM solutions (Sales, Service, Marketing)
Domain
Enterprise Resource Planning / Customer Relationship Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Microsoft Dynamics 365 CRM modules, requirements gathering, solution implementation, Power Platform, JIRA, analytical problem-solving, Agile/Scrum
Preferred skills
Dynamics 365 configuration and customization, Power Platform (Power Apps, Power Automate), Agile/Scrum methodologies
Technologies
Microsoft Dynamics 365 CRM, Power Platform, JIRA
Responsibilities
Work with stakeholders to understand needs, gather and document requirements, ensure effective solution implementation
Seniority
Senior, hands-on IC
