Senior Associate, HRIS
Core
Deliver high-quality, client-focused support for SC Johnson's global HR technology platforms (Workday, ServiceNow) by executing transactional support, maintaining data integrity, and managing system configurations.
Role type
Senior Associate HRIS Analyst (Workday/ServiceNow)
Builds
Global HRIS platforms (Workday, ServiceNow)
Domain
Human Resources Information Systems (HRIS)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Workday HCM, ServiceNow case management, data administration, report maintenance, user access administration, system configuration, regression testing, knowledge management
Preferred skills
Workday modules (Absence, Recruiting, Compensation), ServiceNow administration, custom report building, Workday Pro certification, ServiceNow certification, systems background
Technologies
Workday, ServiceNow
Responsibilities
Investigate and resolve HR system support cases; manage case workflows in ServiceNow; develop and maintain EIB templates for mass data uploads; maintain and troubleshoot custom Workday reports; administer and audit user access; support standard configuration changes and system testing; document solutions and processes; lead HRIS workstreams and mentor peers
Seniority
Mid-level, hands-on IC with mentorship responsibilities