Customer Service Officer | Wollongong, Links
Core
Initial point of contact for visitors to Warrigal Links aged care facility, delivering professional support and services to customers and the broader community.
Role type
Customer Service Officer (Aged Care)
Builds
Visitor support services for an aged care retirement living community
Domain
Aged care / Retirement living
Deliverable
client delivery
Required skills
Extensive customer service experience, reception duties, cash handling, invoice cost coding, data entry, computer literacy, relationship development, planning, time management, flexibility, technology use, understanding of older people's needs
Preferred skills
N/A
Technologies
N/A
Responsibilities
Greet and assist visitors, handle cash transactions, process invoices and cost coding, maintain customer relationships, perform data entry and documentation
Seniority
Entry to Mid-level, individual contributor