Ratings Operations Specialist, Denver, CO
Core
Support the efficient and accurate delivery of the end-to-end ratings process for low- and medium-complexity transactions, guiding analysts and partners through workflows.
Role type
Operations Specialist
Builds
End-to-end ratings process execution and operational improvements
Domain
Financial services / Credit ratings
Required skills
Process execution, workflow guidance, cross-functional collaboration, SOP adherence, problem-solving, prioritization, multitasking, written communication, verbal communication, customer service, self-management
Preferred skills
Ratings workflow familiarity, process improvement experience, change management experience
Technologies
Standard Operating Procedures (SOPs), Operating Manuals
Responsibilities
Complete key steps of the end-to-end ratings process independently, guide analysts and business partners through ratings workflows, partner with cross-functional teams to resolve operational issues, apply knowledge of ratings processes and SOPs to ensure quality, identify process inefficiencies and support operational improvement initiatives
Seniority
Entry-level to Junior, hands-on IC