Specialist, Client Financial Relations, Ratings
Based in India
Core
Collect overdue invoices from B2B clients via calls and emails to resolve delinquent accounts and improve cash flow.
Role type
B2B debt collector
Builds
Cash flow and reduced bad debt
Domain
Financial services / Credit and Collections
Required skills
B2B collections experience, verbal and written English communication, problem-solving, attention to detail, prioritization
Preferred skills
MS Office Suite (Excel), SAP, Salesforce, HighRadius
Responsibilities
Follow up with clients for overdue invoice payments, enforce payment and service suspension policies, resolve customer disputes, reconcile sales ledger accounts, respond to customer and internal enquiries, escalate debt issues, assist in maintaining customer contact information
Seniority
Entry Professional