Customer Success Manager (German Speaking)
Core
Proactively engage with customers to ensure they derive maximum value from S&P Global Energy solutions, focusing on onboarding, education, and relationship building.
Role type
Individual contributor Customer Success Manager
Builds
Customer adoption, satisfaction, and value realization for energy and commodities clients
Domain
Energy, commodities, and finance
Deliverable
client delivery
Required skills
Fluency in English, Fluency in German, Customer relationship management, Onboarding and training delivery, Stakeholder engagement, Data analysis for engagement opportunities, Cross-functional collaboration, Proactive issue resolution, Project management
Preferred skills
Gainsight proficiency, Salesforce proficiency, Industry knowledge in energy/commodities/finance, Bachelor's degree in business-related discipline, Ability to travel