Manager, Customer & Market Research
Core
Lead the Energy division's customer and market research portfolio, partnering with senior leaders to align research investment with strategic priorities and growth opportunities.
Role type
Manager, Customer & Market Research
Builds
End-to-end qualitative, quantitative, and mixed-method research programmes that inform product choices, investments, and commercial actions.
Domain
Energy, commodities, and information services
Required skills
Strategic portfolio management, Qualitative and quantitative research design, Team leadership and coaching, Stakeholder partnership, Insight activation, Resource allocation
Preferred skills
Energy sector experience, Research governance frameworks, AI in research workflows, Strategic mindset
Technologies
AI tools for research workflows
Responsibilities
Own and evolve the research portfolio, Partner with directors to identify priority business questions, Lead a team of researchers, Manage and develop high-performing researchers, Evolve research standards and governance, Ensure insights reach decision-makers
Seniority
Manager, hands-on leadership
