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Market Research Lead, ChatGPT

San FranciscoFull-time2026-10-09 → 2026-10-17

Core

Lead market research strategy and execution for ChatGPT, connecting audience behavior and feedback to product, brand, and growth decisions.

Role type

Senior individual contributor market research lead

Builds

Foundational audience understanding, marketing strategy, and thought leadership for OpenAI's AI products

Domain

Artificial Intelligence / Consumer Technology

Deliverable

production ML models

Required skills

Mixed-method market research, quantitative and qualitative research, research strategy, statistical analysis, survey programming, agency/vendor management, global research, framework development, mentoring

Preferred skills

AI tool experimentation, product/go-to-market research, positioning and messaging, brand strategy

Technologies

Statistical analysis tools, Survey programming tools

Responsibilities

Set research strategy and priorities for a major business area; Lead complex quantitative and qualitative research workstreams; Partner with brand, product, and growth teams to shape business strategy; Connect primary research with behavioral data; Translate findings into actionable recommendations for senior leadership; Establish technical and quality standards for research design and execution; Develop reusable research frameworks.

Seniority

Senior, hands-on IC with mentorship responsibilities