Inside Sales Associate
Core
Support the full sales cycle, manage client interactions, and identify new opportunities for S&P Dow Jones Indices index solutions.
Role type
Inside Sales Associate (Sales Support)
Builds
Index-based investment products and data solutions for global capital markets
Domain
Financial services / Capital markets
Deliverable
client delivery
Required skills
Client relationship management, CRM proficiency (Salesforce), sales process support, account maintenance, lead identification, upselling/cross-selling, agreement drafting support, data integrity management
Preferred skills
Bachelor's degree in Business/Finance/Economics/Marketing, fluency in European languages
Technologies
Salesforce, Microsoft Office Suite
Responsibilities
Respond to and process client inquiries regarding licensing, billing, renewals, and usage statistics; support sales deal management including agreement drafting and negotiation; maintain accurate CRM records of leads and interactions; assist in cultivating client relationships and managing regional portfolios; participate in presale meetings; identify and qualify potential leads; contribute to upselling and cross-selling opportunities.
Seniority
Individual Contributor, mid-level (2+ years experience)