Engagement Manager
Core
Drive global AI partnerships and strategic customer success for S&P Global's Kensho AI division, focusing on financial generative AI applications, agents, and data retrieval APIs.
Role type
Senior Engagement Manager (AI Partnerships & Strategic Accounts)
Builds
Global AI partnership ecosystem and strategic client adoption of Kensho's API and enterprise products
Domain
Financial Services / Artificial Intelligence / Generative AI
Deliverable
production ML models | product features
Required skills
AI/ML technical fluency, strategic account management, partnership development, cross-functional coordination, commercial outcome driving, ambiguous environment navigation
Preferred skills
Experience in Customer Success or Technical Account Management, deep familiarity with the AI technology stack, experience with consumption-based and seat-based business models
Technologies
Generative AI, Natural Language Processing (NLP), APIs, Machine Learning
Responsibilities
Execute global AI partnerships agenda from qualification to launch; maintain relationships with existing partners and identify growth opportunities; lead cross-functional alignment to unblock deals; own a portfolio of strategic clients to drive adoption and expansion; enable conversion from trials and accelerate time-to-value; problem-solve issues with internal and client teams
Seniority
Senior, hands-on IC with commercial responsibility
