Sr. Technical Account Manager, Strategic Industries - Financial Services
Core
Principal technical advisor and strategic partner for Global Financial Services customers, driving cloud adoption and operational excellence across compute, storage, data, and AI domains.
Role type
Senior Technical Account Manager (Strategic Industries)
Builds
Cloud strategies, operational frameworks, and generative AI adoption plans for enterprise financial institutions.
Domain
Financial Services (Capital Markets, Insurance, Banking & Payments) + Cloud Infrastructure & Generative AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Distributed systems design/implementation, Enterprise customer-facing technical leadership, Global Financial Services domain expertise, Fluency in Spanish, Strategic stakeholder management, Generative AI tool usage, AI agent orchestration, DevSecOps framework establishment, Operational Excellence standards, Target Operating Model design
Preferred skills
24x7 operational support experience, Data & AI technologies (AI/ML, GenAI, Analytics), Troubleshooting across Compute/Storage/Networking/CDN/Databases/DevOps/Big Data/Security/Apps, CTO-level peer engagement
Technologies
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, Generative AI services, AI agents
Responsibilities
Craft and execute strategies to drive customer adoption of AWS services; Represent AWS in customer environments to drive discussions on incidents, trade-offs, and risk management; Own technical strategy end-to-end across compute, storage, networking, security, data, and application domains; Define and maintain operational frameworks including DevSecOps and Target Operating Models; Proactively monitor environments and provide custom runbooks; Use generative AI tools and agents to surface insights and steer actionable strategies for workload discovery and resilience assessments.
Seniority
Senior, hands-on IC with strategic advisory focus
