Director, Commercial Experience Architecture & Engineering
Core
Lead the strategy, design, and delivery of Salesforce Sales Cloud capabilities to accelerate revenue growth, improve seller productivity, and create a unified commercial engine.
Role type
Director, Commercial Experience Architecture & Engineering
Builds
Scalable Salesforce Sales Cloud solutions, global templates, and standardized architecture for enterprise sales operations.
Domain
Enterprise Software / CRM / Sales Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Salesforce Sales Cloud expertise, enterprise architecture, multi-org governance, automation, data governance, roadmap planning, stakeholder alignment, KPI definition, ROI measurement, cross-functional leadership.
Preferred skills
AI-driven lead scoring, next-best-action, workflow automation, strategic roadmap development, capability gap analysis, platform consolidation strategies.
Technologies
Salesforce Sales Cloud, declarative development, programmatic development, package development.
Responsibilities
Optimize core Sales Cloud processes to reduce friction and shorten sales cycles; Improve data quality and integration patterns for accurate forecasting; Enhance seller productivity through automation and guided selling; Establish standardized, compliant, and reusable architecture; Define scalable Sales Cloud design standards and global templates; Lead pipeline management, forecasting, and territory management initiatives.
Seniority
Director, strategic leadership & hands-on architecture
