Director, Organizational Change Management
Core
Define, drive, and deliver the change management portfolio for Enterprise Technology Strategy workstreams, overseeing transformational projects and business-as-usual change to ensure sustainable people change.
Role type
Director, Organizational Change Management
Builds
Change management programs, communications strategies, training initiatives, and adoption metrics for enterprise technology transformations.
Domain
Enterprise Technology Strategy / Organizational Development
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work -> dashboards & analysis | client delivery
Required skills
Organizational change management methodology (Prosci, ADKAR), stakeholder management, strategic planning, program management, data analysis for KPIs, change readiness assessment, training design, executive communication.
Preferred skills
People management, emotional intelligence, prioritization in fast-paced environments, thought leadership, problem solving.
Technologies
Prosci, ADKAR, dashboards, communication channels.
Responsibilities
Design and align organizational change management programs with enterprise vision; provide vision and roadmap for the change portfolio; apply structured change methodologies to transformational and BAU activities; partner on communication strategies; engage governance and user stakeholder groups; guide technology leaders on change maturity; standardize change processes; manage success metrics and KPIs; deliver change programs including persona analysis and readiness assessments; identify improvement opportunities to reduce change fatigue; provide competency status reporting.
Seniority
Director, strategic leadership & cross-functional coordination