DVA Administration
On-site
Core
Administer DVA service plans and client records to ensure compliance and accuracy for veterans using the CareVicinity platform.
Role type
DVA Administrator
Builds
Accurate DVA service plans and compliant client records
Domain
Healthcare administration / Veterans' Affairs
Deliverable
dashboards & analysis
Required skills
Data accuracy, record management, phone communication, documentation management, workflow coordination
Responsibilities
Taking inbound and outbound enquiries, ensuring DVA service plans are accurate and current, maintaining client records within the platform, managing service setup documentation and DVA forms, coordinating with scheduling and shift approvals, refining DVA workflows and admin systems