IT Support Engineer
Core
Day-to-day administration, support, and maintenance of IT infrastructure and equipment for an operations team.
Role type
Junior IT Support Engineer
Builds
Internal IT systems, user accounts, and workstation setups
Domain
IT Operations / Enterprise Systems
Deliverable
infrastructure
Required skills
Desktop support, network management, L1/L2 troubleshooting, Active Directory, account provisioning, IT onboarding/offboarding, asset management, enterprise tools administration (Jira, Office 365)
Preferred skills
Linux, Cloud infrastructure, DevOps, programming
Responsibilities
Monitor computer systems and networks for viruses, malfunctions, and errors; troubleshoot technical issues; manage user accounts across SaaS products; handle employee onboarding and offboarding; procure IT equipment and manage inventory; administer internal systems like Jira and Office 365; recommend improvements and automation; manage assets.
Seniority
Junior, early career
