Admin and Customer Service Officer
Core
Provide administrative and customer service support for Defence logistics operations, including data entry, document control, reporting, and stakeholder communication.
Role type
Senior IC administration and customer service officer
Builds
Efficient warehouse and distribution operations for Australia's Defence capability
Domain
Defence logistics and supply chain
Deliverable
dashboards & analysis
Required skills
Data entry, document control, report generation, customer service, Microsoft Office Suite, SAP, ERP/WMS platforms, payroll processing
Preferred skills
Logistics/warehousing experience, Defence environment experience, document control system improvement
Responsibilities
Coordinate day-to-day administrative and customer service support, process weekly payroll and HR support, maintain accurate records and databases, provide customer service and monitor shared mailboxes, generate standard reports and formal documentation, manage document control and data entry
Seniority
Mid-level, hands-on IC
