Call Operator
On-site
Core
Answering incoming calls from Residents, responding to emergencies, fire alarms, and security entry calls while providing a friendly voice.
Role type
Call Operator
Builds
Call handling platform logs and resident support responses
Domain
Residential care / Property management
Deliverable
client delivery
Required skills
Customer service experience, accurate data entry, crisis management, problem-solving, empathy
Responsibilities
Answering incoming calls from Residents, responding to emergencies and security entry calls, logging calls and inputting information into CRM
Seniority
Entry-level, full-time