HR IT Service Delivery Manager - 18881 - Upplands Väsby
Core
Main IT contact and coordinator for HR-related IT matters, managing HR systems, integrations, and services.
Role type
Senior HR IT Service Delivery Manager
Builds
HR systems, integrations, and related services for HR business units
Domain
Human Resources / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT service management, HR system administration, vendor management, requirements gathering, integration management, incident management, change management, budget management, ITGC controls, documentation, stakeholder coordination
Preferred skills
Workday implementation and administration, Quinyx configuration, SiteVision intranet transformation, Freshservice support, SAD documentation
Technologies
Workday, Quinyx, SiteVision, Freshservice, Confluence
Responsibilities
Manage and develop HR systems and integrations; Coordinate Workday implementation and transition to operations; Support incident management and continuous improvements; Coordinate vendors and external suppliers; Handle escalated cases in Freshservice; Maintain HR system documentation and architecture; Follow up budgets and financial activities; Perform ITGC controls; Drive improvements in service management and system governance.
Seniority
Senior, hands-on IC