Lead Product Owner
Core
Lead a team of Product Owners to drive strategy and delivery for the Player Communication domain (Email, SMS, On-site Notifications, Chatbots) within a global iGaming CRM product.
Role type
Senior IC Lead Product Owner (CRM/Player Experience)
Builds
Personalized player engagement features and automated communication tools
Domain
iGaming / Customer Relationship Management (CRM)
Deliverable
product features
Required skills
Product Ownership, team leadership/mentoring, multi-jurisdictional compliance, data analytics, strategic roadmap planning, cross-functional alignment
Preferred skills
B2C environment experience, ROI optimization, stakeholder negotiation
Technologies
Email platforms, SMS gateways, Chatbot frameworks, CRM tools
Responsibilities
Establish product management best practices and quality benchmarks; oversee regulatory compliance across multiple jurisdictions; leverage data analytics to drive portfolio decisions; manage and mentor a team of Product Owners; align engineering, UX, and marketing teams; partner with executive leadership on business strategy.
