Business developer
Core
Drive rollout and activation of a platform for customers, acting as the voice of the customer to translate feedback into feature requests and improvements.
Role type
Business developer (customer activation & growth)
Builds
Customer activation, platform adoption, and commercial model input
Domain
IT consulting / Technology / Customer enablement
Deliverable
product features
Required skills
Customer enablement, user testing, KPI tracking, willingness-to-pay interviews, cross-functional collaboration
Preferred skills
Marketplace platforms, multi-stakeholder environments, performance-driven operations
Responsibilities
Lead onboarding and enablement of workshops on the platform, Run user tests and gather structured customer feedback, Translate feedback into clear feature requests and improvement actions, Help define and track KPIs for activation and usage, Support willingness-to-pay interviews and input to the commercial model, Act as the voice of the customer in close collaboration with Commercial and Tech/Product
