Senior Director Digital Native
Core
Lead Customer Engineering strategy and execution for Digital Native/AI market segments, driving GTM motions, technical win rates, and team effectiveness.
Role type
Senior Director, Customer Engineering (Digital Native/AI)
Builds
Technical solution strategies, automated account planning tools, and AI-assisted sales engineering workflows for Digital Native clients.
Domain
Cloud Security / AI / Serverless / SaaS
Deliverable
product features
Required skills
Customer Engineering leadership, enterprise sales leadership, hands-on Customer Engineering/Technical Consulting, strategic partnering, escalation resolution, enterprise contract management
Preferred skills
Financial consulting background, product management, technical project delivery, ecosystem relationships with GSIs, Zero Trust/SASE architecture knowledge, modern AI development environments
Technologies
Cloudflare Workers, Workers AI, Vectorize, Hyperdrive, R2, edge inference pipelines, Zero Trust/SASE, serverless platforms
Responsibilities
Develop and execute technical solution strategies leveraging AI tools; Lead, mentor, and coach frontline CE Managers; Drive talent acquisition for developer-native systems engineers; Own pre-sales technical strategy for AI labs and scale-ups; Serve as executive sponsor on Tier-1 deals; Design territory coverage and account pod structures; Oversee performance metrics including win rates and deal quality; Collaborate with Product and Engineering to influence roadmap; Cultivate partner ecosystems with GSIs.
Seniority
Senior Director, strategic leadership & team scaling
