Key Account
Core
Manage a group of customers to achieve designated sales target levels and develop profitable business with new and existing customers.
Role type
Key Account Manager
Builds
profitable business with new and existing customers
Domain
Sales / Business Development
Deliverable
product features
Required skills
product knowledge, client business knowledge, direct sales process, sales expansion, sales planning, customer retention, customer service
Preferred skills
none stated
Technologies
none stated
Responsibilities
Possess and apply detailed product knowledge as well as thorough knowledge of client's business; Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets; Is in charge of sales expansion, introduce new products/services to clients and organize visits to current and potential clients; Submit short and long-range sales plans and prepare sales strategies utilizing available marketing programs to reach nominated targets; Responsible for retaining long-term customer relationships with established clients; Ensure that clients receive high quality customer service; Inform clients of new products and services as they are introduced, Migrate information to appropriate sales representative when clients have additional service needs.
Seniority
Entry-level, 1+ years experience
