Becario de Servicio al cliente
Core
Automate and optimize customer service management processes, support pricing and returns areas, and generate price reports.
Role type
Junior customer service operations analyst
Builds
Automated customer service workflows and pricing reports
Domain
Healthcare / Customer Service Operations
Deliverable
dashboards & analysis
Required skills
Excel, process mapping, analytical thinking, attention to detail
Preferred skills
PowerPoint, Word, proactive learning
Responsibilities
Create and cross-reference customer price reports, map processes for automation, support the customer service team, track promotional pricing and discounts, automate certificate processes, automate order entry and returns processes
