International Service Manager
Core
Leading global service operations for industrial bakery equipment, ensuring technical support, installation, and maintenance for customers worldwide.
Role type
International Service Manager
Builds
Service operations and technical support for industrial bakery equipment (rack ovens, proofing cabinets, vacuum coolers)
Domain
Industrial manufacturing (bakery equipment) + Technical Service
Deliverable
client delivery
Required skills
Management of international service departments, troubleshooting and analysis of technical complaints, training of customers and colleagues, development of technical documentation, coordination between market/design/development teams, expertise in electrical/electronic/mechanical systems, knowledge of gas and oil burners
Preferred skills
Proficiency in Office suite and analytical tools for service support
Technologies
Office suite, analytical tools for service support
Responsibilities
Leading and developing the international service department, providing technical customer support, troubleshooting and analyzing customer complaints, developing and updating technical documentation, coordinating technical issues between market, design, and development teams
Seniority
Mid-level, hands-on IC
