Junior Application Specialist
Core
Maintain Salesforce functionality across Sales, Service, and Experience Clouds, configure users and automations, and support user adoption. (via careerplan.io/jobs/23425-junior-application-specialist-at-agoda)
Role type
Junior Salesforce Administrator
Builds
Salesforce configurations, automations, reports, and dashboards
Domain
SaaS / CRM
Required skills
Salesforce configuration, Lightning Flows, Apex/JavaScript, data security, reporting, release management
Preferred skills
API exposure, SOA, stakeholder collaboration, documentation, operating-model improvement
Technologies
Salesforce, Sales Cloud, Service Cloud, Experience Cloud, Lightning Flows, Apex, JavaScript, OwnBackup
Responsibilities
Configure Salesforce users, profiles, roles, validation rules, Lightning Flows, record types, mobile functionality, page layouts, and dynamic forms; Implement automation and efficiency improvements using Flows and light Apex/JavaScript; Support release management including sandbox refreshes, deployment planning, and UAT coordination; Create and maintain reports and dashboards while improving data quality; Review data security and sharing rules to support GDPR compliance; Collaborate with stakeholders to solve medium-complexity platform problems
Seniority
Junior, hands-on IC
