Job
Core
Diagnose technical faults and repair Apple products (Hardware & Software) while providing First Level Support.
Role type
Apple Technical Support Engineer
Builds
Repairs Apple devices and resolves software issues for retail customers.
Domain
Technology Retail / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Apple Hardware repair, Apple Software support (iOS, MacOS), Technical troubleshooting, Customer service, Technical documentation
Preferred skills
Apple Certified iOS/Mac Technician, SAP, CRM, Technology Retail experience
Technologies
iOS, MacOS, SAP, CRM