Job
Core
Senior Implementation Consultant leading full-cycle CRM implementations for top-tier clients across various sectors.
Role type
Senior Implementation Consultant (CRM)
Builds
Customized CRM solutions and implementations for enterprise clients
Domain
Customer Relationship Management (CRM) / Enterprise Software
Deliverable
production ML models | product features | client delivery
Required skills
Full-cycle CRM implementation, stakeholder management, business process analysis, solution design, user training, project leadership, requirement gathering, technical customization coordination
Preferred skills
Salesforce product knowledge, Salesforce certifications, cutting-edge technology adoption
Technologies
Salesforce
Responsibilities
Perform full cycle CRM implementations from start to finish; lead or collaborate on assessing client requirements and designing innovative solutions; facilitate analysis sessions to document business processes; communicate with technical teams on customizations; provide user training and support; lead or participate in concurrent implementation projects
Seniority
Senior, hands-on IC with team leadership capabilities