Loss Recovery Collections Officer
Core
Negotiate payments and payment arrangements for Loss Recovery/Corporate Write off accounts via telephone, email, and SMS.
Role type
Loss Recovery Collections Officer
Builds
Recovered funds for a Fintech small business lender
Domain
Fintech / Small Business Lending / Debt Recovery
Deliverable
client delivery
Required skills
negotiation, skip tracing, legal liaison, customer service, time management, attention to detail
Preferred skills
commercial collections experience
Responsibilities
Contacting customers via telephone, emails & SMS; Maintaining customer payment records; Skip tracing & utilising skip tools to locate customers; Liaising with internal & external legal teams; Liaising with third-party field call service
Seniority
Mid-level, hands-on IC