Benefit Communications Manager
Core
Subject matter expert for health, welfare, and retirement benefit programs, managing complex employee communications and change management plans.
Role type
Senior IC benefit communications manager
Builds
Employee benefit communication guides, microsites, FAQs, campaigns, and change management plans
Domain
Utilities / Employee Benefits
Deliverable
dashboards & analysis
Required skills
Benefit plan expertise, project management, change management, written communication, presentation skills, vendor management
Preferred skills
Union negotiation experience, regulatory knowledge, new program implementation
Technologies
AI tools, digital communication platforms
Responsibilities
Design empathetic communications to simplify complex benefit topics; Serve as go-to resource for benefit program explanations; Manage annual communications projects (open enrollment, new hire materials); Lead project plans for benefit changes and vendor transitions; Coordinate with vendors and internal teams on communication fulfillment.
