Contractor Liaison
Core
Process service requests for new residential/commercial construction, upgrades, and demolitions; act as a single point of contact for builders and customers regarding electric service installations.
Role type
operational support specialist (utility construction services)
Builds
service installations for electric, street light contracts, and work order packages for field construction
Domain
energy utility + construction services
Required skills
customer contact, work scheduling, contract preparation, file maintenance, PC skills (Word, Excel, Access), system literacy (CIMS, Passport)
Preferred skills
work scheduling and dispatching, negotiation, distribution map interpretation, electric/gas terminology knowledge, Gas Operations policy knowledge
Responsibilities
Initiate and track service requests in CIMS and Passport; Process and schedule service installations for electric via builder requests; Prepare and track service and street light contracts; Provide support for Design and Construction Consultants; Maintain files for each project; Process, Duplicate and Distribute Work Order Packages for Field Construction Work